Privacy Policy

1. Introduction

DECKS BY ZIEC LLC ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.decksby.shop (the "Site") and utilize our computer systems design, IT consulting, and related technology services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing the Site or using our Services, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use our Site or Services.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information You Provide

When you contact us, inquire about our Services, or engage our firm, we may collect personal information including but not limited to:

• Full name and job title
• Email address and phone number
• Company name and business address
• Information about your technology needs and requirements
• Billing and payment information (processed securely through third-party payment processors)
• Any other information you voluntarily provide in communications with us

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information through cookies and similar tracking technologies, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the Site
• Referring URL and exit pages
• Clickstream data and interaction patterns

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our computer systems design, consulting, and technology services
• Communication: To respond to your inquiries, provide quotes, send service updates, and communicate about your projects
• Marketing: With your consent, to send newsletters, industry insights, and information about our services that may interest you (you may opt out at any time)
• Website Improvement: To analyze Site usage patterns and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against unauthorized access, fraud, and other security threats

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

• Consent: Where you have given clear consent for us to process your data for specific purposes
• Contractual Necessity: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights do not override those interests
• Legal Obligation: Where processing is necessary to comply with a legal obligation

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business and providing Services (e.g., cloud hosting, payment processing, analytics), subject to contractual data protection agreements
• Professional Advisors: With attorneys, accountants, and other professional advisors as reasonably necessary
• Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with notice to you
• With Your Consent: When you have given us explicit consent to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (SSL/TLS), firewalls, access controls, regular security assessments, and staff training on data protection practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain client information for the duration of our business relationship plus a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your data where there is no compelling reason for continued processing
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your data to another organization
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided in Section 14. We will respond to your request within the timeframes required by applicable law.

9. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. Cookies are small text files stored on your device. We use:

• Essential Cookies: Necessary for the basic functioning of the Site
• Analytics Cookies: Help us understand how visitors interact with our Site
• Functional Cookies: Remember your preferences and improve your experience

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site. For more detailed information about our use of cookies, please contact us.

10. Third-Party Links

Our Site and communications may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to information collected by DECKS BY ZIEC LLC.

11. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. Where required, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

13. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions
• Right to Opt-Out: We do not sell personal information, but you have the right to opt out of any sale that may occur in the future
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights

To exercise your CCPA rights, please contact us using the information in Section 14. We may need to verify your identity before processing your request.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting to our Site. We will notify you of material changes by posting a prominent notice on our Site or, where appropriate, by direct communication. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our Site or Services after changes are posted constitutes your acceptance of the updated policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

DECKS BY ZIEC LLC
88 WEDGEWOOD AVE
WOODBRIDGE, OH 07095
United States

Email: support@decksby.shop
Phone: +1 (914) 865-5664